Version 2026-11-02.4
Data deletion
Prelaunch notice: the operator’s full legal and hosting details are still being completed. Payments are test only.
Request deletion
Sign in, open Account, and choose Request data deletion. You will receive a reference and can see the request status there. The request concerns only your account and workspace. Submitting a request does not immediately delete files or close your account.
If you cannot sign in, write to [email protected] from your registered email where possible, with the subject “Wonderframe data deletion”. Include your account identifier, not a password, access token, payment card or identity document. We may request proportionate verification before acting.
What happens next
The operator reviews the request, verifies account ownership and any required retention, and arranges deletion of account and connection data, workspace media, prompts and outputs, relevant service copies, and backups as applicable. Export work you want to keep before deletion. Exceptions and any remaining legal records will be explained. Revoking the Wonderframe integration in Google or Meta settings also removes the provider authorization.
We aim to respond within one month. If a lawful extension is necessary, we will explain it within that period. Account status alone is not proof that every provider copy or backup has been erased. You can contact the CNIL if your rights request is not addressed.